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Home > STORE POLICY > TOP FIVE REASONS TO SHOP WITH US

ROSIE'S TOP FIVE REASONS TO SHOP WITH US


At Roseann's Dolls, your satisfaction is our highest priority. Here are a few of the things we do every day, to make sure you're pleased with your purchase.

1) Order Confirmation

You will receive immediate email confirmation from us after placing your order to confirm that it was entered correctly and that we have received it.

2) Order Updates

If any item from your selection is out of stock, we will send you an email, giving you the option of waiting or shipping immediately. If we don't hear from you via email, we'll be calling you. Your satisfaction is our highest priority, and communicating with you is the first step toward meeting your needs.

3) Order Tracking

With our store, you'll never wonder when your products are going to arrive. Once your order ships, we will send you a UPS Tracking Number that will allow you to get an estimated delivery date, as well as see where your package is at any time.

4) 100% Customer Satisfaction Guarantee

We guarantee that we will ship your order to you in perfect condition. If for any reason your order is damaged, lost in shipping or in need of repair, we will replace it for you. Contact us at 1-810-687-2540, or e-mail us at sales@roseannsdolls.com and we will gladly address your concerns.

5) Best Selection - Lowest Prices - Premium Customer Service

Each one of our employes knows that our main goal is to please our customers. We strive for 100% customer satisfaction with each and every sale. All of us at Roseann's Dolls look forward to working for you, and providing you with the attention that you deserve.




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